Poker and Selling:
I just sat down at a cash game at the Hard Rock Casino in Tampa. I was catching cards and the chips were stacking up. I had a pair of Kings and an Ace came up on the flop. There were only three of us in the hand – everyone else had folded. I was last to bet and one player ahead of me be ten dollars. I re-raised to twenty-five to see if he had the ace. If he called, I would either check down or fold. If he folded, I won the pot. He folded and I got the answer that I needed.
Either way – I needed more information to make my decision.
Three hours before I started playing poker, I was in an account facing a situation where one buyer was in favor of my ideas and one person was against.
The Practice Manager was openly hostile to me when we began the meeting. Instead of demonstrating my product, I asked my coach in the sale (the advocate on my side) for a tour. Then, we met as a group and I began asking questions. Aggressively converting their answers to costs, profit leaks and staff inefficiency, it became clear that almost $20,000 was the monthly cost of continuing on their current path.
Before starting the presentation, I looked at everyone in the room and asked a question:
Then, I just sat there holding their gaze. Poker has gotten me very comfortable with staring directly into the eyes of other players. All of the buyers looked at each other and said “yes – show us how we can bridge the gap.”
It may appear that I was taking a big chance. But really, what did I have to lose? It was better to ‘bet’ on my $20,000 cost justification than to wait until later and get the ‘it costs too much’ objection. But it was the small probing questions that lead to the big moment, wasn’t it? It was the assertive math that gained agreement that a discrepancy needed to be addressed. It was the call for commitment that advanced the sale, right?
Probing and betting – they are both ways to ask questions and get the important answers to make decisions. To me, poker and selling are very similar. If you take a risk, you get a reward. Play it safe and the commission checks shrivel up like old oranges in the Florida sunshine. The next time you get in a selling situation – go for it. You may lose a few rounds, but my bet is that you will come out on the winning side more often!
Editors note: Tuna’s day job is to cover his multi-state territory. On nights and weekends he is an accomplished semi-professional poker player. This is number Three in his series in the similarities between of Poker and Selling.
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classic application of “information is power” !
Excellent description of demonstrating how two different disciplines are related. Risk: in order to get the fruit, you have to be willing to go out onto the limb…