We know you love selling…But do you love your products???
As a sales professional , when I’m watching the TV, I can’t help but analyze the product pitches in the commercials. I start thinking to myself, man that guy is annoying, but he is toooo smooth. Man that guy sucks, or that guy was funny.
I’m not talking about the celebrity pitchmen , but the other no names, that come into your living room, to sell you something, mostly with an English accent.
Billy Mays, who recently passed, always got on my nerves because he was yelling at me. But somebody must have been listening, because he was working steady since he came onto the scene. Now they have the Sham Wow guy.
One thing consistent with all of the infomercials is the pitch: it is convincing because you think they really believe it works, has a direct benefit, and is cost effective.
Now I don’t buy any of the products, but I’d be lying if during the commercial I wasn’t wondering if the product really did work, do I have a use for it, and would it be worth the effort to buy it.
I sell solutions, workflow, software, and always have. In solution sales you only get one or two shots at a buying audience for a demo so you better believe your product works.
I believe that the FAB selling of the past needs to come back into mainstream, no more of this one size fits all crap. I like to be reminded of the simple sale to get in front of specific targets, with specific needs and sell them the benefits of using my solution to solve a particular product. So often I read industry blogs where customers have bought the kit and caboodle up front and haven’t rolled out crap over a complete budget cycle.
I guess what I am trying to say is no matter what your particular product is don’t get lost in delusions of grandeur, rather, keep your head down , aim at a spot and hit it. Work the KISSh theory (Keep It Simple Shithead). Sell one thing, then sell them another, and another. Wars are more often won with a series of battles, vs. a cold war where nobody pulls the trigger.
Love your product and you will convince someone else to as well.
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I agree on being a ‘needs’ based sales person. When I know a buyer is really getting in to a capability I do something I’ve never done before…I linger there. Yep, we hang out a while on that application. Sometimes we go back over it again or I ask a few questions around the topic. There is always a deeper reason they are interested and staying on a hot topic gets a real positive energy flow going. Sometimes I joke and say ‘is that enough — can I stop now?” Also try reversing the FAB. If you are interested in effiency then you may want to explore a way to _____. You would want our _____. This benefit-advantage-feature lets you segue way from one hot topic to the next.
[…] is something to be said to return to a simpler way to sell, as Rescue Me pointed out in part one. Feature, advantage, benefit. Excitement. Momentum. Passion for your product and your […]