This is one of those topics that requires some self awareness. And, some desire to actually NOT relish in the distractions of your job. I know so many people who just can’t get out of their own way. They spin up internal BS; they meddle with useless partner reps; or they focus on the details that just don’t matter.
And it’s so easy to end up down that path. Some people just like the chaos, but I think most people do this for two reasons. They’re avoiding the “hard” part of their job, i.e. they use that 2 hour block messing with the fonts on the quote they’re sending out instead of making cold calls OR they’re drumming up distractions for lots of people so no one will notice they suck at their job. The latter won’t care about this blog. They’re just hoping their managers don’t smoke them out. The former group can make a change for the better.
At the end of the day, sales is one of the most well defined jobs there is. You pretty much have a single MBO – close business. And do it over and over and over again. And you’re rewarded on that with bigger, fatter commission checks. Cut and dry. Win or lose. Close business, make money. Close more business, make more money.
So how do you keep yourself from the BS that can so easily occupy (and waste) your time? Keep a list of your priorities. Write it down, put it on your desk next to the pictures of your kids and your commission statements and then work the list. The trick is coming up with the right list. Each week, take the 15 minutes or so to make this list. And don’t just write a bunch of crap down. Make it the list of the top 10 things you need to do this week to move X deals forward, get Y deals in your pipe, etc.
And then read your list again. Does everything on your list directly impact closing business? I mean DIRECTLY. Not indirectly. Let’s be clear here. Because you could easily say that spending time educating the dopey rep from the corporate marketing partner that pretends to helps you sell stuff. Because maybe, just maybe he’ll say the right thing at the right time to the right person.
But does it really? Is educating him really the best way to spend your time? Or should you just call 10 people on your own in the same span of time? You could certainly justify it to yourself…. But that puts you back in the category of the guy avoiding his real job. Don’t be that guy.
I have 2 stories from this week alone where I watched this happen.
The first is of a guy spinning up his time, my time, other reps and account support people’s time to find out what product set some client in a different territory is using so he can tell a vendor partner of ours who’s trying to figure out some technical solution for an account that IS NEVER GOING TO BUY ANYTHING FROM US. EVER. (and I know you’re reading this.) He’s justified it in that if the vendor partner *could* make things better and if the client was happier with the other guy’s solution, they *might* be more inclined to add this rep’s product to the mix. Great. Excellent justification. But I could think of 10 more things he could be doing instead that would more likely direct his ability to close business. And for the other folks who didn’t tell him to piss off or ignore the distraction – you fall in the same ‘avoiding your job’ category too!
Or, there’s a woman I know who just loves to spin stuff up. All the time. She has a boss who can help her get anything and everything she needs from her internal resources. He can block her from all the behind the scenes BS so she can just DO HER JOB and not get distracted by the idiotic idiosyncrasies of her corporate office. But she can’t help it. She emails 10 people at a time, addressing no one in particular to help her with a quote, or a client question, or a prospect document need. She spins all of these people up and then complains she’s so busy managing all the corporate BS, she can’t cold call or learn more about a solution set to expand her market segment opportunities. It’s nuts.
Do yourself a favor. Make a list, read it back, and make sure everything on it has a 1 step direct line to you closing business. Do this diligently and you’ll find you get more done in less time and that you’re more effective. Eliminate distractions. You might even be able to jump in the pool the occasional Friday afternoon this August.
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